Frequently Asked Questions

Everything you need to know about shopping with Rose & Co.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international delivery.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

Rose & Co. accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

Yes, we pride ourselves on partnering with suppliers who adhere to strict ethical labor practices and sustainable manufacturing standards across our entire product range.

Can I change or cancel my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order is sent to our fulfillment center and can no longer be changed.